1. Request Feedback

It all starts with sending your customer a simple email to rate their experience. You can automate this process using CustomerLove’s email marketing software or trigger emails using your existing CRM or Point-of-Sale system.

2. Collect Reviews

Customers who rate their experience positively will be asked to recommend you on leading review sites. Poor customer experiences are captured privately, so you get the chance to take action before they leave a negative review.

2. Collect Reviews

Customers who rate their experience positively will be asked to recommend you on leading review sites. Poor customer experiences are captured privately, so you get the chance to take action before they leave a negative review.

3. Get Found Online

Potential customers searching online will see reviews and testimonials from your raving fans on search engines, social media, business directories and review sites.

Features You’ll Love

Feedback Management

At its core, CustomerLove is a simple feedback system that allows you to collect, evaluate & market your customer’s experiences.

Email Automation

Send feedback requests via single or bulk email. Manually or automatically send customers an email after an event or purchase, or automate random check-ins.

Review Monitoring

CustomerLove continuously monitors online review sites like Google, Facebook and others to alert you when new reviews are posted so you can respond.

Review Site Integrations

CustomerLove integrates with over 45 major review sites so you can make it easy for your happiest customers to rave about you online.

Testimonial Widget

CustomerLove allows you to embed a customizable testimonial widget you can use to display customer feedback as SEO friendly testimonials and reviews.

Custom Dashboard

Whether your business has one location or 10,000 locations, your dashboard gives you a bird’s eye view of your online reputation and customer satisfaction.

Responsive Design

All features of CustomerLove are responsive for a complete mobile-friendly experience. You can collect, manage and share reviews on any device.

Dedicated Support

You are assigned a dedicated account manager available by phone, chat or email to help you get set up and ensure you’re getting the most out of CustomerLove.

NPS Benchmarking

Your Net Promoter® Score is benchmarked over time so you can evaluate your customer service and track improvements.

Automated Reporting

Detailed performance reports are automatically emailed to you weekly or monthly to ensure your online reputation is moving in the right direction.

Email Alerts

You’ll be notified via email when you receive feedback or new reviews, so you can keep tabs on customer happiness and take immediate action.

Unlimited Locations

You can add additional locations to your CustomerLove account at a discounted price. Whether you have one or 10,000 locations CustomerLove scales to meet your needs.

Built-In SEO

When you receive feedback you’d like to display on your website as a review or testimonial, CustomerLove automatically formats it in SEO friendly schema.

API Integration

You can integrate CustomerLove with your existing CRM or Point-of-Sale system to fully automate or customize the process to meet your needs.

Kiosk Mode

Don’t have customer emails? No problem. Just use kiosk mode to collect your customers’ feedback onsite and CustomerLove does the rest.

Ready to Boost Online Reviews & Attract More Customers?

Try CustomerLove Free for 14 Days. No Credit Card Required.

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